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Policies!

WELCOME:


PLEASE NOTE WAIT TIMES FOR MANY "HANDMADE" ITEMS ARE BACK UP TO 7-10 DAYS - MANY ITEMS ARE HANDMADE TO ORDER, AND SHIPPED IN THE ORDER THEY WERE RECEIVED. EMAILS ARE SENT WITHIN 24 HOURS OF PURCHASE WITH DETAILED INFORMATION AND A THANKS :)

EMAILS ARE SENT WITHIN 24 HOURS OF PURCHASE WITH DETAILED SHIPPING INFORMATION AND A THANKS :)

the vast majority of my stock is handmade by me, and me only :)

some Sold Out items are available for custom order--e-mail peaceimages@gmail.com for specifics. no discounts


*some items are available to ship immediately! (meaning within 24-48 hours of the placement of the order) and if you need your shipment sent quickly for a gift, etc, that can be worked out. contact me via email: peaceimages@gmail.com

i work EXTREMELY hard to EXCEED what you see in the photo each and every time.

all "peaces" are shined using a high-quality jewelry cleaner prior to shipping, and all brass items are shipped with cleaning cloths! brass does tarnish at times, depending on what oils, etc, it comes into contact with. the good news is, you can clean it with either a jewelry cleaning solution and/or a cleaning cloth. You can buy either online, or at most jewelry stores. keep in mind though to only get the cleaning solution on the front of the piece, not on the stud itself.

**all photography is done by me.

PAYMENTS ACCEPTED:

paypal
visa, amex, discover, mastercard, discover

check or money order

SHIPPING:

i ship all packages tightly wrapped in bubble wrap and/or recycled boxes, in padded envelopes via First Class Mail.

when i ship, you'll receive an automated email with your tracking number!

First Class international shipments cannot be tracked by USPS once they leave the United States. international shipping tends to vary in terms of how long it takes to deliver packages in many countries--please be patient with your country's postal service, as I cannot guarantee delivery dates, only the date that I ship. To have full tracking ability, purchase this shipping upgrade: 

http://peaceimages.bigcartel.com/product/priority-mail-international-w-tracking

There may be additional charges depending on the country that is being shipped to--e-mail peaceimages@gmail.com for exact priority shipping cost to your address.

REFUNDS & EXCHANGES:

i doubt you'll want to send anything back, but in case you do i accept exchanges up to 10 days after you receive your item UNLESS there is visible damage on the part of the purchaser. so please take care when you receive your items just in case you decide not to keep them! refunds are offered up to 10 days after you receive the item, less shipping and a 10% restocking fee.

in certain situations returns may be accepted after 10 days, with a 20% restocking fee.

custom orders are final sale!

I am not responsible for packages that are undelivered, misdelivered, or damaged in transit PROVIDED that I shipped to the address in the paypal receipt unless otherwise specified by the customer. If you have questions about shipping, e-mail peaceimages@gmail.com.

i understand how difficult shopping online can be. seeing something on the computer, and holding it in your hands can be two completely different experiences, which is why i try to be flexible in this area.

ADDITIONAL POLICIES AND FAQ'S:

i can switch to clip-on's for any pair of earrings you see.

wholesale/consignment inquiries please contact: peaceimages [!at] gmail.com -- emails are returned within 24 hours.

lengths can be adjusted; and some items in gold can be made in silver, and vice versa.

in many cases, ankh sizes can be increased, or decreased;

received one of your "peaces" and the fit isn't quite right? send it back. i will gladly adjust it to your specifications. your turnaround time will be about 5-7 days depending on what the issue is.